Return & Exchange Policy

🔄 Return & Exchange Policy

• Returns are accepted within seven days of delivery, subject to approval by customer support.

• To initiate a return, contact customer support with your order number, product name, reason for return, and clear photos of the product.

• Open or used products cannot be returned due to hygiene and food safety concerns.

• Returns must be requested through the Contact Us page with all necessary details.

• After approval, you will receive instructions for returning the product.

• The customer may be responsible for the return shipping cost unless the return is due to our error (e.g., incorrect or damaged products).

• Exchanges will only be processed for eligible products and may be subject to availability.

• If an exchange is unavailable, you can choose between store credit or a refund.

• Refunds will be issued after the returned product is inspected and may take time for processing.

• Refunds will be made to the original payment method, unless specified otherwise.

• All returned items must be in their original condition and packaging, with tags, seals, and labels intact.

• We reserve the right to refuse returns if the product does not meet our conditions or is returned after the designated time period.

• The customer is responsible for securely packaging the return product to avoid damage during shipping.

• Return shipping costs may apply depending on the circumstances.

• For any issues, refunds, or exchanges, please contact us via our Contact Us page.